Due to the COVID-19- please DO NOT attend the surgery to book appointments. Please ring the reception to arrange a telephone triage appointment. If the GP wishes to see you then they will arrange a face to face appointment for you.
We are now seeing patients in nurse/ HCA clinics at both Norman Road and Victoria HC (Purple sites). You will be given an appointment time, and we ask that you do not attend earlier as you will not be allowed inside the building until the nurse/ HCA calls you in. Can you please ensure that you are wearing a mask or mouth covering when attending the surgery. If you have any signs of symptoms for Covid-19 do not attend the surgery.
Repeat prescriptions will be sent direct to your pharmacy. We thank you for your co-operation. Please register to order your prescriptions on-line if you have not already registered.
For general information please follow this linkhttps://www.nhs.uk/conditions/coronavirus-covid-19/
If you are concerned that you have the Corona Virus or have come in contact with the Corona Virus please follow this link - httphttps://111.nhs.uk/service/covid-19s://111.nhs.uk/service/covid-19
Suspected coronavirus (COVID-19): Important information to keep you safe while isolating at home
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.